Secure Customer Login

International Roaming Service

International Roaming Service with Bell is an ideal solution for frequent international travellers - it allows you to take advantage of one phone, one phone number and one bill when you travel to over 180 countries worldwide.1

In North America, you already enjoy extensive CDMA coverage with the Bell network and with our International Roaming service you will be able to roam internationally on both CDMA and GSM networks, in over 180 countries, including data in over 100 countries around the world.

Visiting Japan?
Enjoy wireless voice roaming in Japan with your own Bell phone number! Simply insert your Bell BlackBerry® 8830, Samsung ACE™ or Motorola A840 SIM card into a local W-CDMA (3G) handset and you're in business on the SoftBank Japan network. To rent a W-CDMA (3G) handset in Japan, click here.

To make a local call or a long distance call within a country, the dialling method is the same.
To make international calls, you need to use the international dialling code used in that county.
In GSM, you don't have to know the international dialling code. You can replace it by the "+" symbol. To get the "+" symbol, hold the "0" key for a few seconds until the "+" appears on the display.
In CDMA, the international dialling codes are:
US, Bermuda, Guam and Caribbean 011
Hong Kong, South Korea, Thailand 001
Taiwan 005
Other CDMA countries 00

Where to call for assistance

For information on 24/7 client support when traveling abroad, call free of charge:

From a mobile phone
+1 514 420 7748 (In CDMA mode, replace the "+" with the international access code)

From a landline phone
+800-328-2123-3 (where + is the international access code)

Available countries and dialling instructions

IMPORTANT - If your SIM card and/or phone are lost or stolen, you must report this immediately to Bell Client Service to avoid being held responsible for fraudulent charges.

Certain conditions and restrictions apply. The Terms of Use apply to your use of the services and the Motorola A840 in addition to the standard Bell Mobility Terms of Service. Customers must subscribe to certain Bell Mobility post-paid price plans to be eligible for this service. The customer's price plan and usage features/promotions will not apply while roaming internationally: all calls are charged according to pricing above. Offers, service, features, specifications and pricing subject to change and/or termination without notice. Service, features and functionality available to subscribers with compatible handsets, within Bell Mobility and its international roaming partners' coverage areas where technology exists. Service can be activated only on certain eligible exchanges within Bell Mobility coverage area in Canada. Voice calls only. Based on country location and coverage, certain services and features may not be available.

1. Roaming services for some listed countries may be unavailable due to fraud or other circumstances. Coverage subject to change without notice.
2. Taxes, including foreign government charges on telecommunications services, are extra. Charges for "premium" calls while roaming (such as votelines, information and directory enquiry services) are extra.

Bell Products & Services